Privacy Policy of VaidyaMitra

Welcome to VaidyaMitra App, a service provided by VIHAA INFOTECH LLP ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our website and mobile application (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation: Words with capitalized initials have defined meanings under these conditions. These definitions apply regardless of singular or plural form.

Definitions:

• Account: A unique profile created to access our Services.
• Application: Refers to "VaidyaMitra App", the software provided by VIHAA INFOTECH LLP.
• Company: VIHAA INFOTECH LLP, D-601, Ganesh Glory 11, Jagatpur Rd, S.G. Highway, Ahmedabad, Gujarat, 382481.
• Country: Refers to India.
• Device: Any device that can access the Services, including smartphones, tablets, or computers.
• Personal Data: Information that identifies an individual.
• Service: Refers to the VaidyaMitra App platform.
• You: The individual using or accessing the Service.

Information We Collect

We collect only minimal personal information necessary to operate our platform effectively:

Personal Data:

• Name
• Phone number

This data is collected solely for identification, communication, and service access.

Usage Data:

• Device type and operating system
• Interaction logs (e.g., login timestamps)
• Diagnostic data for performance and troubleshooting

How We Use Your Data

We use the information we collect for the following purposes:

• To register and manage your user account
• To provide, operate, and improve our Services
• To communicate with you regarding service updates or support
• To comply with legal obligations and ensure security
• To personalize your user experience within the app

Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information in the following scenarios:

• Service Providers: To perform services on our behalf (e.g., customer support).
• Legal Requirements: If mandated by law or government request.
• Business Transfers: In case of a merger, acquisition, or asset transfer.

Data Security

We implement standard security practices to protect your information. However, no system is entirely foolproof, and we cannot guarantee absolute data security.

Data Retention

We retain your information only as long as necessary for the purposes described in this policy, or as required by law. When no longer needed, data is securely deleted or anonymized.

Your Rights and Choices

You have the right to:

• Access or update your personal information
• Request deletion of your account
• Opt out of non-essential communications
• Restrict certain data processing activities (where applicable)

To exercise your rights, please contact us using the details provided below.

Children's Privacy

Our Services are intended for individuals 18 years and older. We do not knowingly collect data from minors. If we learn that we have collected data from a child, we will take immediate steps to delete it.

Third-Party Links

Our application or website may contain links to third-party platforms. We are not responsible for the content or privacy practices of these websites. Please review their policies independently.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services indicates acceptance of the updated policy.

Contact Us

For any questions about this Privacy Policy, please contact: